How can I know if it is economically feasible to repair my camera?
If you have any doubt, simply contact our customer service personnel
by telephone who will be happy to answer any questions and advise you before you
ship your camera to us.
For information purposes, once Kurt's receives a camera for estimate,
our very first step is to determine whether the camera is economically repairable.
Q. I have a compact digital camera with a broken LCD panel. Should I get it
repaired or is it too expensive?
In most cases yes, you should repair cracked LCD panels. This is
normally considered a partial repair and labor costs are not expensive. However, cost
of the LCD panel itself can sometimes be expensive. The best thing is to contact us
before you ship your camera.
How do I find out if Kurt's Camera can service my camera?
It is impractical to list every camera that Kurt's services. We have
included a list of manufacturers on the web site. Please call, fax or email before
sending your camera.
What kind of cameras does Kurt's work on?
We work on just about all Digital, Video, and film cameras. Medium
format and large format. We work on film and slide projectors. We also work on
tripods. When in doubt contact us
What if I think the estimate for repair of my camera is too much and I decline the repair?
No problem, there is no charge except for shipping charges, should you
want the camera shipped back to you not repaired, only then would you incur charges.
"You would only be responsible for the Shipping Charges."
What if my camera is determined to be not repairable even after I authorized the
estimated cost?
This is highly unlikely. However, should it occur there will be no
charges what-so-ever except for the incidental costs to ship your equipment back to
you.
If I declined the repair estimate or the camera was not repairable, do I have to
have my camera shipped back?
No, if you do not wish to have your equipment returned, you can
instruct us to dispose of your item. However, we may ask for written authorization and
instructions, which may be faxed, e-mailed or sent by USPS mail.
How long will it take for my camera to be repaired?
Routine repair time is normally 10 days to two weeks. However,
rush services are available upon request. Please call for details.
Camera Repair is our business our only business.
We are not a Camera Dealer and do not sell cameras.
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