Factory Warranty Information with Kurt's Camera Repair
Every manufacturer has unique warranty offerings. There are many similarities, but there are also a few differences that set them apart. For more detailed information, feel free to contact one of our customer service representatives or if you live close to our facility in San Diego, California, please drop by.
Manufacturer Warranty Repair
For Manufacturer Warranty Repair please refer to the manufacturers terms and conditions of Warranty Repair Service. In every case please follow their specific instructions. However, in virtually all cases warranty repairs will require a purchase receipt clearly showing the date of purchase. A warranty card or bar code from the equipment box is also required. If you have any questions please give us a call.
Kurt's is currently authorized to provide manufacturer warranty service for:
Nikon cameras and lenses and flashes
Sigma lenses, cameras and flashes
Unless you have an extended warranty from the manufacturer or a third party warranty purchased through a store, the standard factory warranty is normally 12 months. Impact damage, sand or liquid damage voids factory warranty.
Check closely for any loose items and please remove and do not send any accessories which are not required for repair such as batteries, straps, memory cards.
Cameras should be placed in a plastic bag and then packed in bubble wrap or other packing material with at least 2-3 inches of packing material on all sides.Make sure that you include your complete contact information and a short description of the problem you are experiencing.
Your package should include the following information:
Purchase receipt showing date of purchase
Type of Camera or Equipment
Short Description of problem
The package should be addressed as follows:
KURT’S CAMERA REPAIR, INC.
7403 PRINCESS VIEW DRIVE, SUITE B
SAN DIEGO, CA 92120