Click on the below links for more specific information regarding the facets of our service.
What does Kurt's Repair
Still Camera Estimates
Video Camera Estimates
Shipping
Why Repair
Kurt's Warranty
Repair Status
Kurt's Repair Service
Kurt's can provide expert repair service on most all digital, video and film cameras. We also
specialize in 8mm, 16mm, and 35mm film projectors and 35mm slide projectors. It is difficult to
list what we do and do not work on, but here is a general guide to help you know whether you
should send us your camera or not.
Bronica
Canon
Casio
Fuji
Hasselbad
JVC |
Kodak
Konica Minolta
Mamiya
Nikon
Nikonos V
Olympus |
Panasonic
Pentax
Ricoh
Sony
Toyo
Most Tripods |
Most film and slide projectors are repairable but it is always good to check.
Give us a call or send a fax or e-mail.
If you do not see your camera brand listed or if you have any doubt,
always feel free to call or Email.
Turn around time for most repairs is 10-14 working days - not counting shipping time.
If you need a rush repair, ask us about our "RUSH" service.
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Still Camera Estimates
Estimates for Still Camera equipment are FREE. When you send your equipment to us a technician
will provide a repair esitmate for parts and labor. We will then contact you for your approval.
Be assured that you will not incur any charges without first knowing exactly
what they are. If your equipment is determined NOT to be repairable, there is no charge. You
only pay if the equipment is repaired.
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Video Camera Repair Estimates
Due to the complexity and many variables of video cameras we charge an estimate fee of $25.00.
This fee will be credited to the repair cost if you choose to have your camera repaired. The
fee may be by check or Credit Card. If paying by check please include check with camera
shipment, otherwise we will contact you upon receipt of your shipment for credit card
information.
Be assured that you will not incur any charges without first knowing exactly
what they are. If your equipment is determined NOT to be repairable, there is no charge. You
only pay if the equipment is repaired.
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Shipping Instructions
When sending your camera to us for repair, check closely for any loose items and please remove
and retain any accessories which are not required for repair such as batteries, straps,
memory cards, and lens caps, etc.
Cameras should be placed in a plastic bag and then packed in bubble wrap or
other packing material with at least 2 inches of packing material on all sides. Make sure
that you include your complete contact information and a short description of the problem
you are experiencing.
Your package should include the following information:
Name
Address
Telephone
Type of Camera or Equipment
Short Description of problem
The package should be addresed as follows:
KURT'S CAMERA REPAIR, INC.
7811 MISSION GORGE ROAD, SUITE #E
SAN DIEGO, CA 92120
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Suggestions as to the "When", "What" and
"Why" to consider repair.
It is sometimes difficult to decide whether to repair or just replace a camera. The reasons
are varied and in each individual circumstance there are always different and sometimes
compelling and unique reasons. We offer the following basic rules of thumb to assist you
in your decision.
- If the cost of repair is less than half the cost of replacement, repair it.
- If you have sentimental attachment to your camera, repair it.
- If your camera meets your photography needs, repair it.
- If you have more than one lens for your camera, repair it.
- If you have more then one rechargeable battery or memory card, repair it.
- If you do not want the hassle of learning the operation of a new camera, repair it.
- If you are planning to replace your camera with a used camera, DON'T. Repair yours instead.
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Kurt's Repair Warranty
Kurt's will stand behind our service. If you experience a problem with a piece of gear serviced or
repaired by Kurt's within the warranty period, simply send it back to us, and we will repair it free
of charge. Impact damage, sand or liquid damage voids the warranty.
| Warranty periods: |
Film Cameras
Other photographic equipment
Digital cameras |
1 year
1 year
6 months |
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Checking on Repair Status/Progress
One of Kurt's customer service representatives will call to notify you as soon as your camera is
repaired to arrange for payment and shipping. If you have not received a call from us, your
camera is most likely not ready for pickup yet. If you have any questions or wish to get
an update on your repair, feel free to contact us.
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Camera Repair is our business our only business.
We are not a Camera Dealer and do not sell cameras.
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